Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
No items found.
Human-centric Design aims to provide customers, users, employees and partners the best possible experience when engaging with the organisation; continuous production of accurate insights about needs, expectations and pain points feed the change management process to differentiate from competitors
An effective human-centric design engine is structure around 5 major parts:
- Segmentation and insights production
- Accessible focus groups for onsite observation and feedback collection
- Collaboration space and workgroup facilitation
- Technology awareness, prototyping and testing platforms
- Portfolio management