Gatekeepers play a crucial role in the innovation process, making 'Go'/'No-Go' decisions at each phase. Their decisions need to be fact-based and objective.
Leaders can improve productivity with the six D's: Delete, Decline, Delegate, Decide, Design, and Destroy.
How Might We (HMW) questions are a simple yet effective technique for problem definition in design thinking. It helps in sifting through issues discovered during the Empathy step and defines solvable problems for ideation and innovation.