User innovation and adaptation can lead to groundbreaking ideas. Case studies such as the invention of the folding umbrella and the creation of rear view mirrors for planes demonstrate the value of tapping into user frustration and experimentation.
The Human Library is an innovation in disseminating content that allows people to check out humans and listen to their personal stories, promoting understanding and diversity.
Learnings from failed innovation initiatives are often untold yet essential. This article is an interview with Jeff Stratman, a Director of Innovation Development, about his experience with Coinstar’s venture Orango that had to be shut down due to a lack of success.
