Boost workplace collaboration and improve customer satisfaction

Boost workplace collaboration and improve customer satisfaction

Collaboration can play a crucial role in building customer satisfaction. By facilitating cross-functional and cross-departmental communication, companies can create a culture in which employees feel free to exchange ideas, which can lead to more efficient, faster, and more effective problem-solving. This, in turn, can build a more personal relationship with each customer and increase social engagement between employees. Modern collaboration tools, like Planview AdaptiveWork, allow for constant collaboration, providing a platform for employees, partners, and customers to work together, provide input and execute on feedback.

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More Innovation Resources:

Can group creativity be learned?

Can group creativity be learned?

Can creativity be learned? Yes, up to a point. The key to unlocking group creativity is overcoming barriers such as lack of diversity, dominant leaders, and groupthink.

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What Martha Chumo Teaches Us About Ideas

What Martha Chumo Teaches Us About Ideas

Martha Chumo is a 19 year old programmer from Kenya who started an Indiegogo campaign to attend a retreat for programmers in the US but was denied a visa. She then raised $15k of $50k goal for her own Hacker School in Kenya.

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Powering Corporate Innovation in Finance: Industry Insights

Powering Corporate Innovation in Finance: Industry Insights

Fintech startups are rapidly disrupting the finance industry and traditional firms have to innovate themselves to survive. The article analyzes the key trends and the challenges and opportunities they represent.

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