ISO 9001:2015 quality standards now includes a clause on managing knowledge, making it a requirement for certification. This has prompted organizations to invest and reap benefits from knowledge management practices.
The race for strategic renewal and innovation is crucial for survival in a fast-changing environment. Companies need to quickly adapt their business models to address their customers’ new needs.
Innovation can come in different forms such as finance, process, product, and delivery. These types of innovation are essential in finding better sponsors, teams, and resource allocation.
