Lessons Learned from Successful Employee Suggestion Programs - ESP Ninja

Lessons Learned from Successful Employee Suggestion Programs - ESP Ninja

Employee suggestion programs can help drive innovation in organizations. Amazon utilized a suggestion box feature on their internal website to come up with the idea for Amazon Prime, which has been a huge success. Starbucks launched MyStarbucksIdea.com, an online suggestion box, allowing customers to share and vote on ideas, leading to the implementation of over 277 ideas. IBM launched ThinkPlace, a website where employees suggest innovations, leading to over 18,000 employee ideas and recognition of hundreds of IBM employees as innovators. Organizations should actively encourage and respond to ideas and suggestions from employees and customers.

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More Innovation Resources:

Supply chain innovation: Using co-creation to unlock hidden value -

Harley Davidson and Premier Foods found success by asking their suppliers for operational efficiency ideas. A Sprint style co-creation session can help businesses identify opportunities, problem-solve and generate innovative ideas.

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The HiPPO Effect: When Opinions Feel Like Orders

The HiPPO Effect: When Opinions Feel Like Orders

HiPPO, the Highest Paid Person's Opinion, can have a negative impact on decision-making. Quantifying the Cost of Delay can help in assessing value and urgency.

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Open innovation and external sources of innovation. An opportunity to fuel the RD pipeline and enhance decision making?

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