The Critically Important Innovation Narrative

The Critically Important Innovation Narrative

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More Innovation Resources:

Customer Experience Strategy – Annoying Car Rental Questions

A customer recounts their creepy and annoying car rental experience with Hertz, questioning why companies choose to create a customer experience that doesn't trust their customers.

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Simple vs Easy

Simple vs Easy

Innovation often confuses complexity with ease. The article explains the difference between the two and suggests ways to make complex tasks easier.

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Lessons from Monet: Impressions of Innovation

Claude Monet's innovative approach to painting can offer valuable lessons for modern innovation practitioners, from immersing oneself in a subject to cultivating one's own controlled environment for experimentation, capturing fleeting observations, and the importance of passion and perseverance in the face of failure.

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