Technology is transforming the role of librarians in three significant ways: ethical dilemmas, overseeing increasing amounts of data, and changing tools of the trade.
High-performing Lean teams focus on communication, speed, and value delivery. Seven traits, including executive sponsorship and unique lean journeys, make them successful.
Crowdsourcing employee ideas can result in increased engagement and better customer service. Creating a thoughtful crowdsourcing program focused on employees is necessary for success.