What is Flow and Why it Matters

What is Flow and Why it Matters

Understanding flow in knowledge work is crucial for efficient and consistent delivery. While it may be easy to identify bottlenecks in tangible deliverables, such as a car assembly line, visualizing and managing flow in knowledge work can be more challenging. Kanban boards can help identify flow problems and manage queues and work in process to increase throughput, improve quality and achieve better consistency. Limiting work in process and managing queues can influence flow, helping teams to become more effective in completing tasks.

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Quantify Your Customer’s Unmet Needs

Quantify Your Customer’s Unmet Needs

Quantifying customer needs is key to turning innovation from art to science. The Opportunity Algorithm is a formula used to prioritize unmet customer needs by quantifying desired outcomes.

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5 Things Innovative Companies Can Learn From Amazon

5 Things Innovative Companies Can Learn From Amazon

Learn from Amazon's success by constantly evolving, separating from competition, entering new industries, going against the grain, and putting customers first.

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The Limits of Positive Thinking

The Limits of Positive Thinking

Positive thinking alone is not enough for success, says research. A new approach, WOOP, combines optimism with a clear understanding of obstacles to make goals achievable.

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