Net Zero Emissions
Essentially a prototype of a service experience, the simulation may consist of role play or a full-scale example of a service delivery.
A practice of writing down pieces of information for later reference. Notes can be archived in an organized manner.
A type of Innovation that creates a new market, leading to the disruption of an existing industry.
The article discusses when it's best to use an internal crowd versus an external crowd for ideation challenges, including which types of challenges each group works best for and potential issues to watch out for.