A phenomenon in which people are biased against externally developed prototypes or ideas.
Dependency Technique: A strategic method to map and analyze interdependencies within systems to identify innovation opportunities.
The Wisdom of the Crowd occurs when a large group collectively makes better decisions than a small group and even experts.
Key performance indicators are measurable values that indicate how efficiently an organization is achieving its key business objectives
Starbucks' open innovation experiment, My Starbucks Idea, allowed customers to participate in the product development process, generated new ideas, and fostered customer engagement.
Overcoming internal barriers to collaboration is crucial for successful open innovation, including acknowledging the "not invented here" syndrome, bridging credibility gaps, and being generous.