Tom Kelley from IDEO explains that design thinking is a mindset that can be applied to any challenge. He discusses the importance of observing and listening to people and encourages creativity by letting people act as though they are already having creative thoughts.
The Exponential Quotient (ExQ) diagnostic survey can help companies understand their flexibility and ability to adapt. The tool's 25-question diagnostic test has been updated to reflect the latest ExO Methodology.
Innovation is now focusing on platform disruption and waves of change rather than single technology disruptions, making organizational form and culture the critical success factor.
