The process of experimentation and low-risk investments to gain insights and experience with a new approach, idea, or technology.
Constructive feedback is actionable, specific advice aimed at helping improve performance or outcomes in a positive manner.
An aspect of service design to determine the needs of the service's user base.
The process by which an innovation is adopted and integrated into the mainstream.
The Subtraction Technique is one of five innovation methods in Systematic Inventive Thinking. By removing an element of a system, it can lead to new value or benefits.