5 Ways To Create A Customer Centric Strategy

5 Ways To Create A Customer Centric Strategy

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The HiPPO Effect: When Opinions Feel Like Orders

The HiPPO Effect: When Opinions Feel Like Orders

HiPPO, the Highest Paid Person's Opinion, can have a negative impact on decision-making. Quantifying the Cost of Delay can help in assessing value and urgency.

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The Division Technique: Cutting Innovation Down to Size

Preserving Division, one of three approaches of the Division Technique, involves dividing a product into smaller versions that still function like the original but deliver benefits to users.

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What's Old is New: Innovation Lessons from 1177 B.C.

Innovation practitioners can learn from ancient history when trying to solve modern problems. The book, 1177 B.C. – The Year Civilization Collapsed, by Eric Cline explores various ancient anecdotes that can provide new and interesting approaches for overcoming innovation challenges.

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