Here are 7 innovative ideas that helped the retail industry catch up with digitalization and engage customers both online and in the real world.
Innovation Professor John Bessant emphasizes the need to weave more connections into innovation networks, calling it 'spaghetti innovation'. New tools and roles, such as brokers and scouts, are necessary.
Innovation involves four different personality types that play a crucial role in achieving success. These personalities are Creators, Inquisitors, Helpers, and Doers.
