A small wins innovation case study

A small wins innovation case study

Qantas and UNICEF's "Change for Good" program encourages passengers to donate spare change while on flights. The program has been operating for 23 years and has raised $28 million dollars for UNICEF's global child health, child protection, and education programs. The program's success is due to the engagement of cabin crew in highlighting the value of even just five cents, the simplicity of the campaign messaging, and the generosity of Qantas' customers. The program is an excellent example of small wins innovation, which uses simple solutions to solve customer problems, and can have a big impact.

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Creating Meaningful Organizations - Learnings from the 2016 Academy of Management Meeting

Creating Meaningful Organizations - Learnings from the 2016 Academy of Management Meeting

The Academy of Management annual meeting discussed the importance of organizations being meaningful, their purpose and worth, and the rise of less traditional organizations.

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An image of an ostrich head in sand amidst silhouetted city buildings.

These companies failed because leaders did not want to hear bad news: The Ostrich Effect

Leaders who do not want to hear bad news can cause their companies to suffer from the Ostrich Effect, where problems are ignored instead of acknowledged. This can result in a culture of fear where employees are not comfortable reporting bad news.

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