Project managers need to have a long-term roadmap that includes vision, goals, perspectives, strategies, actions, milestones, and risks in order to achieve success.
100%Open, an innovation agency, prototyped their new venture called UrbanEast in Sofia, Bulgaria. They went through three phases and learned that getting to know the customer quickly and interacting with them is important for any project.
Innovation labs are failing due to a lack of integration, focus on tweaking rather than transforming, internal versus external innovation, focus on PR rather than commercial viability, and a lack of strategy.