The World of Work Today: Embracing Different Types of Work

Patrick Tickle discusses the challenges PMOs face in gaining complete visibility into all work in a business. Tickle suggests that PMOs should focus on the 10-15% of unstructured work below the waterline that is tied to critical projects where the PMO needs visibility at the portfolio level. Tickle recommends that instead of trying to gain complete visibility, PMOs should provide a collaborative work management solution to make it easier for teams to get stuff done, accelerating productivity, and increasing on-time success rates.