Crafting a powerful insight when developing ideas takes effort and time. To ensure true insights, focus on customers and avoid reverse benefits.
Innovation management requires a proactive mindset. This means addressing problems beforehand through preventive means and shaping operating models that enable employees to find issues and anticipate problems. All employees, regardless of rank, should practice proactivity to improve work quality and productivity.
The author lists 21 things they don't understand about social media, including the popularity of stale quotes and the fascination with bacon.