Issues are generally used to manage bugs in software, but it can be understood as a problem point.
Brainwriting is a silent, written idea generation method that boosts participation and avoids groupthink in collaborative innovation.
Influence: The capacity to affect others' behavior, development, or decision-making.
Silos are known to prevent employees from knowing what the others are working on, and in avoiding unnecessary duplication of work.
Tom Kelley from IDEO explains that design thinking is a mindset that can be applied to any challenge. He discusses the importance of observing and listening to people and encourages creativity by letting people act as though they are already having creative thoughts.