Potential customers are those who have a need and can and will pay for a product or service.
Measures of an organization's innovation performance, such as the number of patents filed, the percentage of revenue from new products, or the time it takes to bring a new product to market.
A GANTT Chart is a visual project management tool outlining tasks or events in time sequence on a horizontal bar chart.
An aspect of service design to determine the needs of the service's user base.
In his award winning book, Beyond the Obvious, McKinney dispels the myth that you have to be born with the gift of creativity and innovation.
