Outcome-Based Innovation focuses on the results rather than the features or benefits of a new offering.
A visual representation of the end-to-end customer experience, designed to identify people’s key interactions with the product.
A common perspective in Lean Agile methods to continuously improve by capturing learning from past experiences.
Followership is the strategy of following the first mover into a new industry. It can have advantages such as existing infrastructure and customer base, but also carries risks such as greater competition and slower product innovation.
Companies struggle to create value by satisfying unmet customer needs because they do not define them correctly. Instead of focusing on the product or customer, they should analyze the desired outcome of the job the customer is trying to accomplish.
Transparency can make us better people and organizations. However, when it comes to businesses, too much transparency can lead to the transparency trap. Learning to be publicly vulnerable, proactively rather than reactively, can be a smart move to overcome this.
Open innovation platforms can help businesses gather diverse and novel ideas to improve their products, services, and business goals.
Organizations need to consider purpose, value, and worth for both individuals and the company. Broadened ownership and social responsibility are ways to build healthy relationships with stakeholders and create a positive impact on society.
Adventist Health Bakersfield launched a Community Give Back challenge to engage employees and encourage philanthropy efforts during the holiday season.
Complete this short scorecard to diagnose the Innovation Ecosystem in your organisation or your personal Innovation Thinking Score.
