Innovation in customer service can help businesses stand out, and can be achieved through optimization of mobile experience, transparency, and offering customer financing, among other approaches.
Creating a personal strategic tapestry filled with various learnings from business experts is a great way to continually develop your strategic leadership perspective.
Innovation practitioners can learn from ancient history when trying to solve modern problems. The book, 1177 B.C. – The Year Civilization Collapsed, by Eric Cline explores various ancient anecdotes that can provide new and interesting approaches for overcoming innovation challenges.
