Professional services: Ch-ch-ch-ch-changes

The professional services industry is undergoing significant changes, driven by technological advances and evolving client demands. Trends such as X-as-a-Service, IoT, mobile solutions, and business analytics are challenging PSOs to offer ongoing services that often require new payment methods and new ways of doing business. To adapt to these changes, PSOs must redefine their internal processes, from payment cycles to resource allocation, and incorporate digital transformations to better serve their clients. For more information on key trends affecting the professional services industry, read What's Hot in Professional Services.