Don't skip stages in design thinking; empathy and define stages are essential for innovation and long-term success.
Users play a crucial role in innovation. Lead users are becoming inventors and innovators, while early adopters can provide a critical mass of users. Brand advocates can influence potential users, either face-to-face or virtually.
Agile planning software is necessary for managing work across the broader enterprise. It supports a variety of work methodologies and processes, including traditional project delivery.