A traveler recounts his positive experience with Delta's customer service, highlighting the exceptional service provided by a representative named Tina.
Apple's iPhone X launch faced a major glitch when the face recognition feature failed to work on the primary demo phone. However, the backup phone saved the day and the incident taught presenters a lesson in staying calm and confident during a demo gone bad.
The Midwest work culture and philosophy have played a crucial role in 3M's success in innovation.
