Trust: The Foundation for Peak Organization Performance - Innovation

Trust is the key to the success or failure of any organization. Research confirms that employees are more loyal and have greater career longevity in high trust organizations, customers remain customers, and other business-relevant things are prevalent in high trust organizations. However, when employees don't feel safe, they can become distracted from real work and focus on issues that threaten their security. As a leader, it is vital to foster a trusting work environment so that loss is kept to a minimum. The essential building block of Trust is simply doing what you say you're going to do.