Issues are generally used to manage bugs in software, but it can be understood as a problem point.
Skill development is about identifying, improving, and promoting your capabilities and expertise in a certain area.
A strategic planning tool used to give depth and coherent understanding of different aspects of a system or plan. They are usually presented as grid or table-based. Visual tools for strategic planning include menus, value chain, PESTLE analysis, SWOT analysis, the Business Model Canvas, and the Balanced Scorecard.
Employee Suggestion: Internal ideas submitted by staff to enhance company processes, products, or culture.
Tom Kelley from IDEO explains that design thinking is a mindset that can be applied to any challenge. He discusses the importance of observing and listening to people and encourages creativity by letting people act as though they are already having creative thoughts.