Issues are generally used to manage bugs in software, but it can be understood as a problem point.
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Innovation and strategy term, relates to the existence of a common understanding on what to achieve in the future
Game-changing refers to innovations that create a new market or disrupt existing ones, significantly altering the competitive landscape.
Tom Kelley from IDEO explains that design thinking is a mindset that can be applied to any challenge. He discusses the importance of observing and listening to people and encourages creativity by letting people act as though they are already having creative thoughts.
