Issues are generally used to manage bugs in software, but it can be understood as a problem point.
The resolving of questions of central importance for a company that aligns with its strategy, market and needs.
Lean deals with reducing waste and focusing on delivering value to the customers.
Local innovation refers to methods of creating innovation within a specific group, company, or location rather than a global approach.
Tom Kelley from IDEO explains that design thinking is a mindset that can be applied to any challenge. He discusses the importance of observing and listening to people and encourages creativity by letting people act as though they are already having creative thoughts.