A company's North Star Metric is its key measure of success and drives strategic decision-making.
Inertia: A tendency to do nothing or remain unchanged, often hindering innovation and adaptability in business contexts.
Kaizen entails the continuous practice of incrementally improving products, processes or services over a period of time.
Self-disruption is the process of a company recalibrating its strengths through the identification and capitalization of emergent opportunities, thus disrupting its own operational paradigms and product portfolios.
