7 Characteristics of Capacity-Centered Organizations

According to the 2016 Resource Management and Capacity Planning Benchmark study, higher maturity, capacity-centered companies accomplish numerous benefits by prioritizing capacity planning. These include greater business agility, fewer fire drills, more capacity to innovate, and confidence that resources are working on the highest value work in the portfolio. The article highlights seven interrelated capabilities and characteristics: comprehensive view into capacity and demand, capacity consideration in project approval, fewer unplanned projects, continuous and consistent capacity planning, quick evaluation and decision-making, purpose-built software, and a strategic, capacity-centered PMO.