Going Beyond Ideas With a Crowdsourcing Platform

Going Beyond Ideas With a Crowdsourcing Platform

Innovation platforms can be used for more than just collecting ideas. They can handle scale and distributed workforces, making them ideal for identifying problems and gathering input on a mass scale. Companies are using these tools to innovate their business, not just their products, as they offer a generic process for a wide array of use cases. Central innovation teams can act like a Swiss Army Knife, and with a platform in place, companies can run frequent large-scale initiatives with minimal cost and effort.

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2 Views of the @Delta Customer Experience during Its Computer Outage

2 Views of the @Delta Customer Experience during Its Computer Outage

A traveler recounts his positive experience with Delta's customer service, highlighting the exceptional service provided by a representative named Tina.

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3 Reasons Crowdsourcing is Good for Small Businesses

3 Reasons Crowdsourcing is Good for Small Businesses

Crowdsourcing is good for small businesses due to its efficiency, resource maximization, and customer engagement benefits.

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A small wins innovation case study

A small wins innovation case study

Qantas and UNICEF's "Change for Good" program has raised $28 million dollars by encouraging passengers to donate spare change. The program is a great example of small wins innovation.

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