Problem diagnosis is critical in solving organizational challenges, but it's not executives' strong suit. Here are four steps to follow for successful diagnosis.
Best Buy's unsuccessful foray into entertainment media led to the creation of the Redline Whitepaper, which emphasized the importance of sharing innovation results, including failures.
Gary Hamel's recent post in the Wall Street Journal highlighted the limiting factors of innovation in established companies. He suggests strategies for building an innovative culture in the workplace.
