Agile program management is a central practice in many businesses to deliver customer value, with enterprise Kanban capabilities helping teams manage priorities and visualizing work in progress. Here are five tips for managing customer value.
Using open innovation and startup scouting can be an effective way to tap into new collaboration and innovation opportunities for products and services.
Customer-centricity is important for business success, but many customer experience programs fail to deliver innovative ideas. This article explains some common mistakes in customer research that could set your project up to fail.
