Adoption is the uptake of new ideas or technologies by users within a market or organization.
Game Theory is the study of strategic decision making among interdependent players to predict outcomes and optimize payoffs.
Essentially a prototype of a service experience, the simulation may consist of role play or a full-scale example of a service delivery.
Innovation Initiatives are structured activities aimed at generating new value through novel solutions or improvements in products/processes.
This blog post presents three metrics to measure and track with your team: batch size, work in progress (WIP), and throughput.
Embracing new ideas is critical for sustainable growth. Creating an environment that fosters creativity, innovation, and idea generation is key to success.
M-Pesa, a mobile financial service, took a unique innovation trajectory by being led by user feedback and local practices to achieve success.
Menasha Packaging Corporation is an old family business that has reinvented itself, ditching traditional hierarchies and embracing a network culture that fosters innovation.
Innovative enablement can determine the success of software products. It includes learning systems that provide just-in-time learning through multi-media channels.